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The Holiday Gift That Keeps On Giving
As of September 2001, approximately 39 million people made
a purchase on the Internet, driving online spending to $4.7
billion, an increase of 54 percent over last year.
Source: Nielsen/NetRating
The holiday season is fast approaching and with it comes a
strong demand for shopping, both online and offline. Don't
leave your customers out in the cold! Use email marketing to
make the most of the spike in holiday traffic and spending,
and create a positive impression of your company that will
last long into next year.
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Start preparing now with these top 5 holiday tips:
- Plan and Send Your Campaigns Early
Did you know that most of your peers and competitors are
sending their holiday campaigns starting the first of
November? Capture the attention of early shoppers by
planning and sending your campaigns in advance of the
holiday shopping rush. Think about which products you
want to promote this season. If you have a website, is
it ready for prime time? Do you have pictures and
descriptions of your new holiday inventory? Now is the
time to make a list, and check it twice.
- Send Your Campaigns Regularly
One-off emails are simply less effective than regular
communications. Take a lesson from leading catalogers
like Pottery Barn and L.L. Bean. They will send several
different catalogs during the holiday season because
they know that each one dramatically increases the
likelihood of a sale. At a cost of pennies each, even
marketers as miserly as Ebenezer Scrooge can afford to
send more than one email to their customers and
prospects. So, try a series of mailings. Using the same
template with different featured products each time will
establish consistency, emphasize your brand and save you
time. In terms of frequency, I suggest that you try
sending an email campaign every 10 days. But every
business is different, and you are the best judge of how
often to email to your prospects and customers.
- Provide an Incentive
Last year's statistics show that 56% of American
shoppers chose an Internet shopping site based on an
offer of free shipping. Use value-added services like
free shipping to 'spruce up' your offer. Other examples
include: free gift-wrapping, overnight or express
delivery, a flexible return policy, etc.
- Make Use of HTML
Take advantage of HTML's veritable cornucopia of fonts,
colors and graphics to make an impression and show off
your best products. HTML email has been proven to pull a
higher response rate than plain text messages. And HTML
emails, unlike text, allow you to track opens and click
throughs, so you will be gathering valuable data at the
same time.
- Send an Email Holiday Greeting
Sending your season's greetings via email, instead of
snail mail, is considerably less expensive and a great
time-saver. Your prospects and customers will welcome a
promotion-free communication, and appreciate your
thanks.
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Your holiday email marketing efforts can solidify existing
relationships, initiate new ones and ensure that you maximize
the opportunity to convert holiday gift buyers into repeat
business. That's what makes email marketing the gift that
keeps on giving.
Note to Constant Contact users: Look for new holiday
templates arriving next week!
Email
Marketing Video Tutorials Show you how to plan, create, and send
successful newsletters.
Read Email Marketing Tips
and Lessons written by Michelle Keegan, Constant
Contact's Email Marketing Diva.
Learn E-Marketing Lingo from the
glossary of Email
Marketing terms.
| by Michelle Keegan, Constant Contact's Email
Marketing Diva(TM) |
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